Policies and procedures
Privacy Policy
At Albion Place Dental Practice, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR, Data Protection Act 2018, NHS Data Security and Protection (DSP) requirements, and other relevant UK legislation.
Cyber Security Policy
At Albion Place Dental Practice, we take the security of our website and the protection of our patients' personal data seriously. We are committed to maintaining the confidentiality, integrity, and availability of all data in compliance with UK GDPR, Data Protection Act 2018, and relevant cyber security best practices for healthcare providers.
Complaints Procedure
At Albion Place Dental Practice, we want all of our patients to feel happy and comfortable, and are committed to providing high-quality care and service to all our patients. We value feedback and continuously strive to improve. If you have a concern or are dissatisfied with any aspect of our service, we encourage you to let us know. We are here to listen and will do our best to resolve any issues promptly and fairly.
Cancellations and Failure to Attend Policy
Albion Place Dental Practice is committed to providing high-quality care to all our patients. To ensure fair access to appointments, we have a clear Cancellation & Failure to Attend (FTA) Policy for both NHS and private patients.
NHS Attendance Policy
At our practice, we are committed to providing high-quality dental care to all our patients. In line with NHS England guidance and our own policies, we have the following rules regarding patient attendance and NHS registration: 1. NHS Registration and Inactivity
Form Submissions Procedure
At Albion Place Dental Practice, we are committed to protecting your personal data and ensuring transparency in how we use the information you provide when submitting a form on our website. We adhere to the UK GDPR guidelines and cyber security best practices to safeguard your information.
Terms of Use
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Albion Place Dental Practice, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
Accessibility Statement
Albion Place Dental Practice is committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly experience for everyone who visits our website.